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Privacy Policy

Personal Data Processing Policy at El Darak LLC

El Darak LLC respects your privacy and is committed to protecting your personal data. This Personal Data Processing Policy describes how we collect, use, process, and safeguard the information you provide to us.

General Provisions

  • This policy has been developed in accordance with the legislation of Turkmenistan.
  • The purpose of the policy is to establish the key principles for ensuring the security of personal data.
  • All individuals with access to the processing of personal data are required to comply with this policy.
  • This policy comes into effect from the moment it is published on the website.

Information Collection

Personal data refers to any information that can identify you. We collect only the data necessary for a specific purpose. Information is collected through active interactions, such as:

  • Contacting us via forms;
  • Placing an order.

Your personal data may include the following categories:

  • Personal and contact information: your first and last name, mailing address, email, and phone number;
  • Preferences;
  • Purchase history;
  • Participation in events;
  • Inquiries and requests: information about your interactions with our support team;
  • Banking details.

The above information is stored centrally for organization and optimization purposes.

Purposes of information collection:

  • Processing and fulfilling your orders;
  • Handling your inquiries;
  • Organizing events in which you participate;
  • Compliance with legal obligations.

Access to Your Data

The Operator does not sell or transfer your personal information to third parties, except when necessary to provide the requested services.

Third-party service providers may include:

  • Logistics companies;
  • Payment systems.

Information may also be disclosed to law enforcement authorities upon receiving a valid request, in accordance with applicable legal requirements.

Data Security

The Operator takes all reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, password protection, and other security technologies.

Your Rights

You have the right to:

  • Request access to your personal data;
  • Request correction or deletion of your data;
  • Restrict or object to the processing of your data.

To exercise your rights, please contact us at: info@eldarak.com

Laws Governing the Processing of Personal Data

  • Law of Turkmenistan “On Information and Its Protection”, dated May 3, 2014;
  • Law of Turkmenistan “On Personal Data and Its Protection”, dated July 1, 2017.

Changes to the Policy

We may periodically update this Policy. Any changes take effect upon their publication on our website.

Contact Information

If you have any questions or comments regarding this Privacy Policy, please contact us:

El Darak LLC
Email: info@eldarak.com
Phone: +993 64 022110