Code of Ethics
General Provisions
- Respect for human rights and freedoms;
- Compliance with laws and legal regulations;
- Honesty and accountability;
- Careful stewardship of the environment;
- Respect for confidentiality;
- Preservation of traditional craftsmanship as a national heritage.
The company’s universal values are founded on adherence to key international initiatives:
- Universal Declaration of Human Rights, United Nations;
- The 10 Principles of the United Nations Global Compact and the associated Sustainable Development Goals (SDGs);
- United Nations Principles on the Empowerment of Women;
- International Labour Organization (ILO) Conventions, including Conventions 29, 105, 138, 182 (on child and forced labor), and 155 (on occupational health and safety);
- United Nations Convention on the Rights of the Child;
- UN Guiding Principles on Business and Human Rights (UNGPs).
Compliance with Laws and Respect for Human Rights
Fair and respectful treatment of colleagues is a fundamental obligation that ensures the protection of rights and dignity. Creating a supportive work environment that complies with labor laws, occupational health and safety standards, and environmental regulations fosters professional growth and development. We strictly prohibit child and forced labor. We advocate for an open workplace culture where every individual feels integral to the execution of work processes. We respect the rights of trade unions in accordance with national laws and regulations.
Commitment to Integrity
El Darak upholds a professional approach at every stage of production. Our priority is achieving a level of quality that instills pride in our work. Integrity is an essential requirement for maintaining a high ethical standard in both work and profession. It is imperative for our employees to respect company and client property and to promptly report any situation that may compromise quality or violate legal and regulatory requirements. Adherence to the Code of Ethics is an integral part of our work.
Working Conditions
We are committed to creating a supportive and productive work environment, taking into account all aspects of a positive and efficient workplace. A significant proportion of our workforce consists of women working in small teams. We focus on fostering a favorable socio-psychological climate, as collaborative work requires constant close interaction, clear task allocation, precise coordination of individual actions, and a high level of operational synchronization. We dedicate the necessary time to achieve team consensus and oppose all forms of discrimination. Special attention is given to the employment and engagement of senior women, who, through mentorship and the sharing of their extensive experience, contribute to the professional development of younger colleagues. Every employee is entitled to equal pay for work of equal value, a fair wage, access to training, job security, an effective incentive system, annual preventive medical examinations, and fair treatment from management.
Honesty in Client Relations
Our high level of professionalism, mastery of craft, and commitment to excellence in the finest traditions allow us to position ourselves as creators of luxury objects. Natural and eco-friendly materials, plant-based components, careful selection, and unique traditional techniques ensure the health and safety of our clients. We provide information about our production techniques and product care with utmost responsibility and accuracy, leaving no room for misinterpretation in advertising or public communications.
Protection of Personal and Confidential Data
We guarantee the protection of our clients’ personal information that we collect. The client retains the right to make decisions regarding their personal data. The company’s commitments are upheld in accordance with applicable laws and regulations. Clients have the personal right to access, correct, or request deletion of their data, and we fully respect these rights.
Cultural and Creative Initiatives
El Darak is committed to supporting cultural and creative initiatives and undertakes projects dedicated to the revival of traditional craftsmanship.
Core Values Guiding the Company
Pursuit of Excellence
We strive each day to refine the work of every member of our team. This dedication, embedded in every moment of the production process, drives qualitative improvements and enables us to achieve and continually elevate the benchmark for the exceptional pieces we create.
Creativity
Creativity is a quality we cultivate as a core competency within our team to achieve the highest standards. It is both a response to the need for innovative solutions in crafting objects of art and luxury, and a mindset that thrives within the realm of contemporary art. This environment provides complete freedom for creative thinking and allows us to explore new ways of dialogue through the “culture of the carpet.”
Preservation of Heritage
Preserving heritage is a fundamental mission of our company. Our multifaceted efforts to restore the artistic and technological traditions of the past enable us to offer the finest products of classical craftsmanship within the “Traditional Turkmen Carpet” line.